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  • Your Email is improperly formatted, please change AP configuration in "Atomic Protector" navigation tab:

    If you see this message pop up in your Atomic UI, you need to configure your email.   In the UI Navigate to Hub Configuration > Authentication Information > Zendesk support email address Enter the...

  • How to View Vulnerabilities by Agent

      Open the Atomic UI Navigate to Asset Management > Agent Management Select the relevant group, Agents, and the agent which you would like a report Under agent details, select 'Punchlist'   Here...

  • How to Run Vulnerability or Compliance Report

    You can run a number of reports from the UI.  One of the post commonly needed reports are the vulnerability reports. These can be run on a per agent basis or as a group.  Follow the steps below:   ...

  • Your Email is improperly formatted

    If you see this message when trying to send a false positive report, you need to configure the Zendesk support email in your UI.   Go to Hub Configuration > Authentication Information > Zendesk sup...

  • ERROR: Could not connect to clamd on

      If you see this error (example below) ModSecurity: Access denied with code 403 (phase 2). File "/tmp/20231221-135607-ZYSYV6tSfKosl8whIT074AAAABY-file-vuNxka" rejected by the approver script "/usr...

  • Uninstalling AUM

        To uninstall AUM run: apt purge aum   To uninstall AUM and Modsecurity completely run: apt purge libapache2-mod-security2 modsecurity-crs aum

  • How to Uninstall Atomic Protector (ASL)

      To uninstall Atomic Protector, you only need to run the following: /var/awp/bin/uninstaller If you have the older version installed, ASL 5 you will uninstall using the following: /var/asl/lib/uni...

  • The maximum limit of inotify watches has been reached.

    To increase the inotify limit in Linux, you will need to modify the kernel parameter that controls the maximum number of inotify instances and watches that can be used at a given time. By default, ...

  • How to Disable a Rule When Using Atomic Remote-Rules

    Disabling a rule for Apache/Nginx Go into your tortix_waf.conf and add the following lines (using 340000 as the rule example): <LocationMatch .*> <IfModule mod_security2.c> SecRuleRemoveById 340...

  • Where are ossec logs Stored on the Agent?

    There are no readable logs stored on the agent machine. The logs are processed into alerts on the HUB and are logged in the HUB in the following locations: /var/ossec/logs/alerts/alerts....