Issue Overview
*NOTE* This only applies to AWP version 6.0.63 and below
The issue relates to temporary session files that, under certain conditions, can cause inconsistencies or errors in the UI. If this condition is occurring, follow the process below which should resolve the issue immediately
Instructions to Fix the Issue
Please follow the steps below to address the problem. All must be run as root:
-
Stop the affected service:
sudo -i systemctl stop awpd -
Remove the temporary session file:
sudo -i rm -f /var/awp/data/.session.tmp -
Restart the service:
sudo -i systemctl start awpd
These steps should restore normal functionality to the UI. We recommend that you perform these actions at your earliest convenience to minimize any potential impact on your workflow.
Need Assistance?
If you encounter any difficulties or have any questions regarding the above instructions, please don't hesitate to reach out to our support team.