This can mean:
- The license manager username and/or password is incorrect and you need to configure ASL to use the correct credentials.
- The username and/or the password is incorrect and you need to configure ASL to use the current credentials.
- You do not have a license for ASL and/or the license is expired.
- You have exceeded your license (ASL is installed on more systems than your license allows).
The first three reasons are the most common, please see the solutions below:
If you are installing ASL for the first time:
This means you have entered your credentials incorrectly or you are attempting to install ASL on more systems that you have a license for.
Check the License Manager to ensure your license(s) is/are up to date. You can access the license manager here:
Run the ASL installer. When asked to enter your "Enter subscription Username" and "Enter Subscription Password", enter the same credentials you used in step 1 to log into the license manager.
If you do not know what those credentials are, or you need to reset them, please visit this URL to reset your subscription credentials:
If you are still getting this error, run these three commands as root:
rm -rf /etc/asl
Then run the ASL installer again.